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Workfront Review: "AtTask - #1 Project Management Software Solution"
https://www.trustradius.com/project-managementWorkfrontUnspecified7.5445101
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Updated June 03, 2015

Workfront Review: "AtTask - #1 Project Management Software Solution"

Score 10 out of 101
Vetted Review
Verified User
Review Source

Modules Used
Financial Reporting, Task Creation, Template Creation, Time Reporting, Task Prioritization

Overall Satisfaction with Workfront

  • AtTask allows users to create unique reports to streamline processes. In my previous role, we used an unique report to help prioritize tasks for offshore team members. If they were not able to address the tasks, they would reassign them to the internal team. These tasks would appear at the top of our queue and be addressed in a timely manner.
  • Another area that AtTask excels at is time reporting. Not only are users able to apply time against the task, but the allotted time may be applied prior to the work beginning. This allows managers and administrators to ensure that the proper amount of time is being applied on a task.
  • It was always a pleasure to speak with their Customer Support staff. They were attentive and provided fast turnaround times when I had to make an inquiry.
  • When AtTask first released their mobile application, it was only accessible through the iTunes store and not through Android markets. This was frustrating at the time.
  • Their mobile application would not allow users to access reports. The only option was to see what was currently in your respective work queue and apply notes to the tasks.
  • Increased employee efficiency
  • Able to monitor and report the turnaround time on tasks to management.
  • We were able to share and track task responsibilities among a global team.
This software can be used by a number of agencies that focus their efforts on marketing, website development projects, online marketing or large scale development projects.

Using Workfront

AtTask is the best Project Management Software solution that I've used. Their developers are always coming up with ways to improve their offering and always reach out to experienced users for feedback on some of the upcoming releases. Their support staff is stellar. I'm in the process of trying to convince managers from my new organization to switch to this tool.

Workfront Implementation

Change management was a major issue with the implementation