Good solution for project and work management.
Updated April 29, 2015

Good solution for project and work management.

Eduardo Leite | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Anaconda

Overall Satisfaction with Workfront

We began our experience with AtTask in the first quarter of 2012, implementing on two regional offices across Brazil, mainly to manage product development in real estate. Since then we expanded the use across the company, bringing back-office and including product delivery projects and some sales and marketing activities, specially regarding managing help desk in point of sales and sales centers.

In our experience, AtTask offered a cheap, simple, very reliable and user friendly interface. We handed out support of the tool after 2 years to IT and when we got over 250 users, there was no need to have specialized support. During those 2 years we noted that they moved a little bit from project management to work management and that fitted us very well.

Support has been fast and efficient. We certainly miss having support in Portuguese.
  • User friendly
  • Reliable
  • Easy to set up
  • Support in other languages than English
  • Some reports look nice on the screen but aren't available to be printed or exported
  • Lowered our development time
  • It gave us better visibility of our gaps and helped is to better organize our resources
  • Increase productivity in marketing services
It's recommended for sure in project management environments, especially when a lot of people involved are in different locations. It's less recommended in scenarios where workflow solutions would be more suited. The vendor has a very good understanding of project management and its up-to-date techniques. It was easy for us to set up the tool and implement our model without consulting.

Using Workfront

Their price model has been changing in the last two years, that is the main reason we may not renew is if it increases the licensing price too much. We have seen a lot of improvement in the solution, it seems to be on the right track.

Workfront Implementation

Using Workfront