Overall Satisfaction with Workfront
We began our experience with AtTask in the first quarter of 2012, implementing on two regional offices across Brazil, mainly to manage product development in real estate. Since then we expanded the use across the company, bringing back-office and including product delivery projects and some sales and marketing activities, specially regarding managing help desk in point of sales and sales centers.
In our experience, AtTask offered a cheap, simple, very reliable and user friendly interface. We handed out support of the tool after 2 years to IT and when we got over 250 users, there was no need to have specialized support. During those 2 years we noted that they moved a little bit from project management to work management and that fitted us very well.
Support has been fast and efficient. We certainly miss having support in Portuguese.
In our experience, AtTask offered a cheap, simple, very reliable and user friendly interface. We handed out support of the tool after 2 years to IT and when we got over 250 users, there was no need to have specialized support. During those 2 years we noted that they moved a little bit from project management to work management and that fitted us very well.
Support has been fast and efficient. We certainly miss having support in Portuguese.
- User friendly
- Reliable
- Easy to set up
- Support in other languages than English
- Some reports look nice on the screen but aren't available to be printed or exported
- Lowered our development time
- It gave us better visibility of our gaps and helped is to better organize our resources
- Increase productivity in marketing services
Using Workfront
Workfront Implementation
- Implemented in-house