Happy customer.
Updated April 08, 2015
Happy customer.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Workfront
We use AtTask to stay on track with our projects, track accountability, deadlines, and as a storage option for the related documents and images for a particular project. It's primarily used by our eCommerce department, but the entire company is showing interest.
- Setting goals and deadlines. It's clear who needs to do what and when, and who is holding up a project.
- Keeping associated documents within a project. We require strict security access to various folders on our server, but everyone who needs access to associated documents can get them on AtTask.
- Keeping project owners accountable. Project owners who wish they could pass the buck on a project with little information still have to go through our process.
- This isn't a problem for AtTask, but sometimes it's hard to FORCE people to use a tool. We can only emphasize the need.
- The comment threads are tricky -- everyone forgets to tag the right people in their comments so not everyone knows they need to check the comment threads. The average user expects it to be like Facebook.
- Sometimes one project has a lot of associated documents and they need to be "shared" individually, instead of all at once so people get unnecessary emails.
- Increased efficiency
- Better tracking of tasks
- Improved employee communication
- Easier to find files