Happy customer.
Updated April 08, 2015

Happy customer.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Workfront

We use AtTask to stay on track with our projects, track accountability, deadlines, and as a storage option for the related documents and images for a particular project. It's primarily used by our eCommerce department, but the entire company is showing interest.
  • Setting goals and deadlines. It's clear who needs to do what and when, and who is holding up a project.
  • Keeping associated documents within a project. We require strict security access to various folders on our server, but everyone who needs access to associated documents can get them on AtTask.
  • Keeping project owners accountable. Project owners who wish they could pass the buck on a project with little information still have to go through our process.
  • This isn't a problem for AtTask, but sometimes it's hard to FORCE people to use a tool. We can only emphasize the need.
  • The comment threads are tricky -- everyone forgets to tag the right people in their comments so not everyone knows they need to check the comment threads. The average user expects it to be like Facebook.
  • Sometimes one project has a lot of associated documents and they need to be "shared" individually, instead of all at once so people get unnecessary emails.
  • Increased efficiency
  • Better tracking of tasks
  • Improved employee communication
  • Easier to find files
Ask yourself if you are working with people who juggle lots of projects and priorities. How tech-savvy are your users? Are they willing to use something like this? This is best for employees who are on their computers often so they receive notifications and can update project statuses as needed.

Using Workfront

People know this product and like it, they're becoming proficient and we're really pleased with the results. It's also proved how much work our teams are doing, justifying renewing expenses and budgets in support of those teams.

Workfront Implementation