Attensity review
May 28, 2014

Attensity review

Shailesh Dubale | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

6

Modules Used

  • Attensity Analyze

Overall Satisfaction with Attensity

Attensity is very useful for Text Analytics programs and we used it for our survey analysis. The primary use of the technology/tool is for sentiment analysis of open ended questions we ask our customers in surveys. It helps us in improving our business processes by understanding customer pain points.
  • 70 to 80% accuracy in triple categorization.
  • If we can reduce the training time for knowledge engineering, then it will be really useful.
  • Increased customer insights
KE should be more enhanced for each of the industry verticals.

Using Attensity