Good but not great
April 09, 2021

Good but not great

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Automation Anywhere

We considered Automation Anywhere for use across the enterprise as a way to reduce manual work and automate repetitive actions using the technology.
  • Screen recording
  • Automating repetitive actions
  • Workflows
  • Mimic user actions
  • OCR capabilities
  • INTELLIGENT AUTOMATION
  • Natural language processing
  • AI
  • Recouped cost
  • Built platform
  • Awareness
  • Cultural shift

Do you think Automation Anywhere delivers good value for the price?

Yes

Are you happy with Automation Anywhere's feature set?

No

Did Automation Anywhere live up to sales and marketing promises?

No

Did implementation of Automation Anywhere go as expected?

I wasn't involved with the implementation phase

Would you buy Automation Anywhere again?

No

Automation Anywhere is well-suited for automating simple repetitive actions where you need to scrape user functionality from a video recording because it does capture the user actions very well at the surface level - however if you wish to move beyond that into building some intelligence in your robot, you will find Automation Anywhere is limiting in the sense that it does not actively have an AI component as you would understand and neither does it have advanced natural language processing capabilities therefore features such as a chat bot or advance classification of incoming data is not possible.