It does Patch Management, and it does it well
June 14, 2022
It does Patch Management, and it does it well
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Automox
We use Automox for first and third-party patching for MacOS, Linux, and Windows (Clients and Servers). Additionally, we use Automox to deploy other products as needed (endpoint agents, required software, etc). Our goal was to move away from the manual intervention for patching and fully automate the process where possible; to that end, we looked for a product that did not interfere with user productivity. So far we are satisfied with the solution.
- Automatic patching of Third-Party Applications and Browsers where 80% of real risk comes from in the enterprise without disrupting users.
- Installation is easy across platforms (bar Apple Silicon but that is on Apple)
- Agent is lightweight and consumes reasonable CPU/memory on devices.
- SAML and access control need work. Currently unable to divide access control within a zone.
- WPAD/Proxy support; we have found several bugs that need fixing
- Needs better patch orchestration
- Patch Automation
- Multi-OS patching
- Patch Visibility
- Our risk score dropped 60% just from switching Automox on with some basic policies
- We have eliminated 50% of our service desk requests to bring devices up to date
- We are automatically patching thousands of devices that were previously untouched
Our primary goal was to find a solution that does patching and does it well. Compared to the other products we evaluated, Automox was the only one to offer true cross-platform patching support. Likewise, the Automox endpoint agent has a much lighter footprint on devices than any of the other products we tested.
Do you think Automox delivers good value for the price?
Yes
Are you happy with Automox's feature set?
Yes
Did Automox live up to sales and marketing promises?
Yes
Did implementation of Automox go as expected?
Yes
Would you buy Automox again?
Yes