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Automox

Automox

Overview

What is Automox?

Automox is an endpoint management solution from the company of the same name in Boulder. Cloud-based and globally available, Automox enforces OS & third-party patch management, security configurations, and custom scripting across Windows, Mac, and Linux from a single console.…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://atmx.io/TRpricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $2 per month per endpoint
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Product Details

What is Automox?

Automox is an IT automation platform for organizations used to keep Windows, macOS, and Linux endpoints patched, configured, controlled, and secured without servers or VPNs. It helps IT professionals to fix critical vulnerabilities faster, reduce complexity, and win back hours in their days.

Automox Features

  • Supported: OS Patching
  • Supported: Third Party Patching
  • Supported: Software Deployment
  • Supported: Vulnerability Remediation
  • Supported: BASH and PowerShell Scripting
  • Supported: Remote Control
  • Supported: Hardware and Software Inventory
  • Supported: Device Configuration
  • Supported: Reporting

Automox Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

Automox is an endpoint management solution from the company of the same name in Boulder. Cloud-based and globally available, Automox enforces OS & third-party patch management, security configurations, and custom scripting across Windows, Mac, and Linux from a single console. With it, IT and SecOps can gain control and share visibility of on-prem, remote and virtual endpoints without the need to deploy costly infrastructure. Automox aims to reduce corporate risk while raising operational efficiency to deliver security outcomes faster, and with fewer resources.

Automox starts at $2.

Reviewers rate Usability highest, with a score of 8.5.

The most common users of Automox are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(94)

Attribute Ratings

Reviews

(1-25 of 61)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Best suited for Linux and Windows Patch management, less appropriate on vulnerability assessment because it doesn't show the critical|high|medium|low for all the patches or security threats for the system.
September 14, 2023

Automox is Just Right

Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is perfectly suited for organizations with a small IT staff and large amount of devices. It's also perfect for pushing software to machines that are not on the network or VPN. It's less effective for server patch management. I like to have a little more control of my server patching.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Automox is well suited to environments that are able to allow patching to run automatically. Where there are no sensitive applications that require special treatment Automox works exceptionally.

Automox works well with well controlled application deployment.

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We find it works great for our Server environment but it is more difficult to patch user devices due to laptops being turned off overnight or staff ignoring the patching warnings (not the fault of Automox) It doesn't always handle macOS updates smoothly, but I think many integrations with Apple can be challenging.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I've found Automox to have simplified our patch management and lets me efficiently track, schedule and deploy patches to my devices. It's scaled very well as we've removed and added servers and has taken away the need for an on-premise update repository. It has also handled cross-platform issues well and has a decent amount of 3rd party patching support.
June 18, 2023

Automox review.

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Automox is best suited where connectivity is close to 100% with Cloud access. Where there are disconnected endpoints or clients that have limited bandwidth, it is less appropriate. If you are looking to seed patches down to a location and have endpoints updated from that, is is also less appropriate as first or third-party patching solutions would need to be added on.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Automox dashboard is great and has a great potential to improvise, specially the graphs and easy to understand process and not to forget the major functionality of deployment and patching at end points. The easy to use interface helps to set up. vulnerabilities are reduced by a great scale after using Automox. When compared to other tools they are priced on a higher scale.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The installed agent and cloud-based nature of Automox makes it extermely useful with a remote workforce. There's no need for the remote users to connect to the corporate VPN in order to be inventoried and remain connected to receive patches.

If Automox supports all the applications that you run on your PCs, it mitigates the need to a separate vulnerability scan. Automox doesn't look for vulnerabilities, it looks for patches that aren't installed, so if there's no patch for a particular vulnerability Automox won't tell you anything. A vulnerability scanner would tell you there's a vulnerbility, but if there's no patch available there isn't much value to knowing it. We trust Automox to patch the vulnerabilities that can be patched and don't waste our time chaing the ones that can't.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Automox has worked very well for all our use cases - scheduled patching of servers and end use systems, deployment of new software's remotely on these systems, reporting on software installed on these systems in situations where we need an inventory of a particular software that we might be looking for etc. The Asset Management piece can probably me made more matured, or it might be possible there is already something out there that we are not aware of.
Karan Saini | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Automox is versatile and well-suited for various scenarios. Its custom policies automate tasks, enforce rules, and manage system configurations across groups of endpoints. Customization options include evaluation code for Windows PowerShell. Pre-packaged scripts cover popular software and settings, with the ability to upload custom scripts. Creating groups and integrating with WSUS is easy, enhancing device management and patching efficiency. Worklets automate custom tasks, including software removal. Flexible device targeting allows precise management based on attributes like Hostname, OS, IP Address, and Tags. Automox rapidly remediates vulnerabilities detected by third-party software, improving security. However, it may be less suitable for highly specialized software needs or environments favoring manual configuration. Assessing specific requirements is crucial for optimal use.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Automox is well suited for device patching by remote employees, as it allows devices to be patched even when employees are outside the corporate network. It is also well suited for managing patches in infrastructures that have various devices, including Windows, Linux, MacOS. Automox is least suitable where the Internet connection is unstable.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have branches in different areas across the states and even some employees work remotely. We use Automox to automate the patching across all the devices in the company without any issues. It is simple to configure allowing us to schedule and automate patch deployments quickly, as well as create and apply policies to any system anywhere in the state.
April 06, 2023

Automox Thoughts

Kelvin Ip Poon | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Well suited:
If you have updates that can be pushed at leisure, not ASAP.
If you have updates that are not very big in size.

Less appropriate:
If you need an update on a workstation and you need 100% confirmation that it happened or not.
If you can't miss an update within a specific time period.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Automox is a very easy product to bring into an environment; the agent is simple and quick to deploy, with devices showing up within minutes of agent deployment and policies can be setup quickly and easily to get patching of OS and third party products underway.

The customisable pre-patch and post-patch notifications allow you to give flexibilty to end-users to manage patches to be deployed at a convenient time, while still ensuring the patching and reboot (if required) occurs within a defined time frame.

Worklets provide a powerful way to deploy software, but can also be used to manage other aspects of devices, for example, check network performance of a remote device, change the wallpaper/background image, uninstall applications ...

I would like to see improved role-based access controls. Automox has a concept of "Zones" as a security boundary, but these don't provide much granularity. Something a bit simpler to manage would be useful, for example, allowing role-based access to device groups would help delegate patching responsibilities to end-user devices separately to patching responsibility to servers.


Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use Automox to provide OS and third party software updates on Windows & Mac machines. We have found Automox to work far better on Windows based machines than on Macs for OS updates to the point where we have disabled the OS updates on Mac because it causes more issues than it solves. Third party software patching works well on both for supported software.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Automox appears to be best suited for organizations with only one or two operating systems across their enterprise (so long as one of them isn’t MacOS). Additionally, while we are a smaller organization it appears that Automox should scale well to larger organizations as building out patching groups is very intuitive.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Perfect for any organization wanting to easily and quickly roll out software, patches, and updates of any software, including windows update globally to hardware. Esp. Good if you have staff all over the country or world. We don't have MS in-tune licensing and don't need it with Automox.
January 16, 2023

Automox for the win!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
At a very reasonable price point, Automox continues to be our "go to" patching software. It appears to be continously updated and the reporting options are clear and concise. Policy creation and asset management are very easy processes that can be performed by even your least tech-savvy employee. Excellent product!
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