A cloud tool that needs to evolve
Anonymous | TrustRadius Reviewer
Updated August 01, 2019

A cloud tool that needs to evolve

Score 6 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Dell EMC Avamar

We have been using Avamar as a simple cloud backup solution for our customers, considering that it does only files and folders and it does a good job with deduplication, so the backups get well compressed when sent offsite. That flexibility makes it easy to set up and inexpensive for our customers because they can control the amount of data they send to the cloud and what they pay.
  • It has a variety of plugins to backups different types of applications or to do only files and folders, so you can be very specific about what to back up and how much data you would like to send to the cloud.
  • The deduplication feature is very efficient, especially when the datasets are created with specific plugins, so the system knows how to process the backups.
  • The restore option is user-friendly.
  • The Avamar Client and Administrator are desktop applications, easy to install and set up.
  • The application is not secure enough to be compliant. It does have basic encryption for the transfer of the backups but it doesn't allow to encrypt the backups itself to make them more secure.
  • The creation of users is very simple, doesn't have password restrictions and doesn't have strong user profiles that can allow restricting the access based on specific options.
  • The management of the application is not cloud, it requires to install Java and a Console to access the settings and perform restores.
  • Is not intuitive to configure the datasets, schedules, alerts, among other things. You have to go to different options to finish the configuration of these features.
  • The software requires you to have proprietary hardware for the cloud that is always up to date on the generation, otherwise, it could easily reach its end of life in several years, which would require a new big investment, which makes it expensive.
  • It could be expensive to purchase the hardware needed for the vendors to provide the service, and you would need to make a maintenance investment to keep the devices up to date and current.
  • But once you make the initial investment in the appliances, then it could be set up to provide the cloud service to the price that could be more convenient and profitable for the company.
Unfortunately, Avamar has stayed behind solutions like Solarwinds Backup and Datto in many different things, like the management of the applications being only desktop, the old fashion interfaces and configurations and specially the fact that it doesn't work as a business continuity tool, which makes it mostly and out-dated application when you compare it with how the market is evolving.
This software is well suited for companies that want to be very in control of their backups but need a simple tool. It could be convenient for them to just buy their own node, locate it in a different location, and set up the jobs for their machines to backup to the cloud with the specific plugins. However, it would not be convenient for companies looking to have a tool that needs to be secure and compliant, and that need to have different other options for business continuity.

Dell EMC Avamar Feature Ratings

Universal recovery
7
Multiple backup destinations
Not Rated
Incremental backup identification
10
Backup to the cloud
10
Deduplication and file compression
10
Snapshots
10
Flexible deployment
5
Platform support
10
Retention options
10
Encryption
5