Item: Avanan
Rating: 10
Author: Verified User

Overall Satisfaction with Avanan

Use Cases and Deployment Scope

Avanan is being used to increase the identification of phishing and other attacks of our organization. It is also providing a basic level of DLP for outbound information. All inbound messages are routed through Avanan and validated, quarantined, trashed as appropriate. It also allows login tracking to determine where a login may be coming from.

Pros and Cons

Pros

Identifies phishing messages
Removes malware
Easy user interface
Integrates with other products

Cons

Simplify integration with other products
don't piecemeal pricing
make rule engine easier to use

Return on Investment

Improved risk mitigation
Operational efficiency (log monitoring)

Support Rating

Avanan support has been very helpful, quick to respond, and knowledgeable whenever we have needed support. Fortunately that has not been often.

Key Insights

Do you think Avanan delivers good value for the price?

Yes

Are you happy with Avanan's feature set?

Yes

Did Avanan live up to sales and marketing promises?

Yes

Did implementation of Avanan go as expected?

Yes

Would you buy Avanan again?

Yes

Usability

There is always room for improvement. Overall usability is excellent. It is easy to use the dashboard and drill into the various sections of the product. Graphical views are available where appropriate, making it easy to pick out important information.

Likelihood to Recommend

I would recommend Avanan for any organization who wants to increase the effectiveness of their email filtering and provide basic DLP services. It does slow down the mail receipt process, so don't implement for email boxes, messages that are time critical (less than 5 minutes.).

Avanan Feature Ratings

Comments

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