Azure DevOps Eases the Pain

When we've had issues, both Microsoft support and the user community have been very responsive. DevOps has an active developer community and frankly, you can find most of your questions already asked and answered there. Microsoft also does a better job than most software vendors I've worked with creating detailed and frequently updated documentation.

Azure DevOps, on the whole, is very easy to set up and use if you have any experience with Agile processes. The initial barriers to entry are extremely low as the first 5 users can leverage the tool for free. I found the overall feature/functionality easier to use and more approachable than similar tools. It is also leaps and bounds better than TFS if you haven't looked at it in a while. If you are already a git user, this is directly integrated with git repos, making the transition easy. The tool is also integrated with many other Microsoft products, so if you are a Microsoft-centric shop, you can leverage the broader ecosystem.