BambooHR is a great user experience
July 03, 2024

BambooHR is a great user experience

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

TraxPayroll (legacy)

Overall Satisfaction with BambooHR®

We use BambooHR in our business to maintain employee records, keep track of time off, and run employee data reports.

Pros

  • BambooHR has great customer support.
  • BambooHR allows us to tailor time off policies to fit our needs.
  • BambooHR allows us to run annual reviews within their platform.

Cons

  • BambooHR could use improvements in the signature set up of documents. The fields do not always align with data such as social security numbers.
  • I would like to be able to add employee analytics as a widget on the homescreen.
  • As an admin, I would like to be able to control what other employees see on the homescreen, not just my own.
  • Our onboarding experience has improved with the workflows we set up.
  • It is efficient for HR administrative work and information.
  • The reporting provides information clearly. It also allows us to export reports to Excel which is very helpful.
BambooHR has a good user interface. If I'm ever unsure on how to do something, I can easily chat with or call customer support.
Contacting customer support is always helpful but sometimes the wait time is long or chat is unavailable.
The reporting functions have been very helpful for various tasks.

Do you think BambooHR® delivers good value for the price?

Not sure

Are you happy with BambooHR®'s feature set?

Yes

Did BambooHR® live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of BambooHR® go as expected?

I wasn't involved with the implementation phase

Would you buy BambooHR® again?

Yes

BambooHR makes it easy to run annual reviews as well as maintain employee information.

BambooHR® Feature Ratings

Employee demographic data
5
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
9
Organization and location management
9
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
9
Update personal information
9
View job history
9
Tracking of all physical assets
9
Report builder
9
Pre-built reports
9
Ability to combine HR data with external data
Not Rated
Performance plans
8
Review reminders
9
Candidate ranking
8
Candidate search
8
New hire portal
9
Manager tracking tools
8
Corporate goal setting
9
Individual goal setting
9
Line-of sight-visibility
9
Performance tracking
9
Company Website Posting
9
Publish to Social Media
9
Job Search Site Posting
9
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
7
Notifications and Alerts
8

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