Robust Reporting and User-Friendly Features
July 02, 2024

Robust Reporting and User-Friendly Features

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

TraxPayroll (legacy)

Overall Satisfaction with BambooHR®

We were looking to automate processes and centralize all the company's information on a single platform with the ability to generate customizable reports to meet the changing needs of our industry. Currently, we have information loaded for more than a thousand employees and over 40 administrative processes. Our current challenge is to improve the processes to adapt them to the platform.

Pros

  • Reports
  • Administration
  • Workflows
  • Approvals

Cons

  • Customization
  • Complex calculable fields.
  • Blocking conditions for submitting requests.
Navigating through the different sections is straightforward once you understand the platform's overall layout. Its intuitive design ensures easy access to various features, making it user-friendly for all employees. This simplicity enhances efficiency in daily operations, allowing users to quickly find the information they need. Overall, the platform's straightforward navigation supports a seamless user experience, facilitating effective use across the organization.
The support team has been crucial, both during implementation and afterward. They consistently respond within a maximum of 24 hours with appropriate solutions to any issues that arise. Additionally, they possess comprehensive knowledge of the platform and its functionality, enabling them to address both basic and complex questions effectively. Their prompt and knowledgeable assistance ensures smooth operations and enhances user satisfaction across the board.
The reporting section is one of the most useful aspects, especially considering the diverse roles and levels within the organization. The data stored in the platform is easily accessible to those with the appropriate access levels. Sharing common reports proves highly beneficial, and the ability to use calculated fields enhances the complexity of reports beyond simple platform data. This functionality enriches the analytical capabilities, empowering users to derive deeper insights tailored to specific needs.

Do you think BambooHR® delivers good value for the price?

Yes

Are you happy with BambooHR®'s feature set?

Yes

Did BambooHR® live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of BambooHR® go as expected?

Yes

Would you buy BambooHR® again?

Yes

Specifically for Mexican companies, it presents a particular challenge for the platform when trying to comply with Mexican laws and their processes. This includes requirements such as the expiration of vacation days, payroll regulations, mandatory employee benefits, and other legal stipulations. Ensuring adherence to these complex and detailed legal requirements adds an additional layer of difficulty in customizing the platform effectively for the Mexican market.

BambooHR® Feature Ratings

7.8
Employee demographic data
8
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
8
Organization and location management
8
Payroll Management ()
Not Rated
Leave and Attendance Management ()
Not Rated
7.7
Update personal information
8
View job history
8
View company policy documentation
7
7.0
Tracking of all physical assets
7
7.7
Report builder
8
Pre-built reports
7
Ability to combine HR data with external data
8
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
7.5
New hire portal
8
Manager tracking tools
7
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated

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