Great tool but with a couple tradeoffs
December 17, 2025

Great tool but with a couple tradeoffs

Tracie Gracious | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with BambooHR®

Working at a freight company means that things are always moving, literally. It's a logistical nightmare for HR if you're not organized. We use BambooHR to streamline driver specific compliance and data, onboarding dispersed teams and time tracking hourly staff.

Pros

  • It pulls everything into one place for a smooth unified experience
  • the mobile app is brilliant
  • we adopted fast enough thanks to the intuitive UI

Cons

  • connecting to our existing, somewhat bespoke UK payroll software was kind of a pain
  • being a freight company, our biggest roi is the reduced compliance risks. An outdated driver's paper work could be costly to us
  • it saves me a lot of hours per week in pure admin work
There's a 9/10 experience from the mobile app and employee self service but the clunky workflow configs pulls that down to a 7
for me I feel the reporting module is limited. I often find myself having to run 2 or more separate reports then combine them in excel

Do you think BambooHR® delivers good value for the price?

Yes

Are you happy with BambooHR®'s feature set?

Yes

Did BambooHR® live up to sales and marketing promises?

No

Did implementation of BambooHR® go as expected?

Yes

Would you buy BambooHR® again?

Yes

SAP SuccessFactors HCM, Webex Events (formerly Socio)
In my opinion, BambooHR excels in centralizing paper forms, spreadsheets and that kind of stuff into one nice hub that's easy to use. You however have to trade carefully around the non-core features as add-ons, most times their cost isn't justified.

BambooHR® Feature Ratings

Employee demographic data
9
Employment history
8
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
7
Pay calculation
9
Support for external payroll vendors
7
Off-cycle/On-Demand payment
7
Benefit plan administration
8
Direct deposit files
Not Rated
Salary revision and increment management
7
Reimbursement management
9
Approval workflow
8
Balance details
9
View and generate pay and benefit information
8
Update personal information
6
View job history
6
View company policy documentation
9
Employee recognition
8
Report builder
8
Pre-built reports
7
Ability to combine HR data with external data
9
Performance plans
8
Performance improvement plans
7
Multiple review frequency
7
New hire portal
8
Manager tracking tools
7
Corporate goal setting
8
Individual goal setting
8
Performance tracking
7
Job Requisition Management
9
Company Website Posting
8
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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