Item: BambooHR®
Rating: 8
Author: Karen Chatelain

Overall Satisfaction with BambooHR®

Use Cases and Deployment Scope

I manage a team of about 20 via the BambooHR® system. I review and approve time cards biweekly including approving time off requests. I help team members use the Goals area for setting personal improvement goals as well as team goals. I also am in charge of hiring for our branch office, so I am familiar with the Hiring/Jobs section of the software.

Pros and Cons

Pros

Digital Time Card Tracker
Automated Emails for Hiring
Automatic PTO Balance tracker based on submissions.

Cons

Sometimes employees who have overtime and PTO in the same pay period...I find it confusing to make sure they have everything submitted correctly. Wish there was an easier way to do this.
I've noticed some bugs with the Hiring Emails not coming to my actual inbox. It seems hit and miss...and the status of "opened" or "delivered" etc...isn't syncing with the ACTUAL last email that I've sent to a potential hire or they've sent to me.

Return on Investment

It has definitely improved onboarding! We were doing so many manual forms. It felt like it took a whole week to onboard someone. Now they 're doing most all of the requirements before they even have their first day at work
I would say yes, overall HR efficiency has been stepped up a notch. We do have a couple of new employees in HR, but it has taken a time-suck...load-off of me as the office manager.

Usability

Sometimes I'm lost finding things. Files seem to be in a lot of different places and everytime I go to add or update a bank and amount on my payroll...I can't find it.

BambooHR Reporting

I don't really run reports...but my 2 HR ladies likely do. I know they have run reports for me...and that is nice when I have questions about how much employees are being paid compared to each other...or how long someone has worked here etc... It is really helpful when the boss asks me to get him some detail and they can send me a report.

Key Insights

Do you think BambooHR® delivers good value for the price?

Not sure

Are you happy with BambooHR®'s feature set?

Yes

Did BambooHR® live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of BambooHR® go as expected?

I wasn't involved with the implementation phase

Would you buy BambooHR® again?

Yes

Other Software Used

Zoom Workplace, LastPass for Business, Zinnia SmartOffice

Likelihood to Recommend

We didn't have HR software a couple of years ago...but after a merger I was introduced to this program. Although I'm not a high up admin...I am a manager and it definitely saves me time...not needing to keep track of things in an excel file and email to an outside payroll company every 2 weeks is very nice. I believe it also saves me time with Hiring...not having to manually go and post a job add on every site I want it to be on...the automated features are very much appreciated.

BambooHR® Feature Ratings

Comments

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2 Years In to BambooHR®