Benchling: A delightful way of managing data with a full suite of features in the automated lab setting
December 20, 2022

Benchling: A delightful way of managing data with a full suite of features in the automated lab setting

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Benchling

We currently use Benchling within one of our departments that uses automated lab instrumentation and needed a data solution that would integrate with the lab instrumentation. We have used Benchling as a way to move the data off the instruments as well as storing data through user entry through electronic lab notebooks. The general business problem that Benchling helped us solve was providing an electronic and automated way of processing large volumes of data in a structured and searchable way.
  • Excellent easy to use and beautiful UI
  • Great customer support and training
  • Has no code ways of retrieving and depositing data
  • Some of the integrations can be a bit spotty so it depends on what kind of data source you are integrating
  • Sometimes new users are not always aware of all the various functionality that Benchling has - can do better to provide more user awareness of more complex features
  • Easy to use UI that can be used by non-coding group members
  • Integrations with automated lab instrumentation
  • Tools that enable querying and trending of the existing data
  • It had a positive ROI in terms of reducing the amount of time spent on data movement and curation by associates
  • It had a positive ROI in terms of increasing the number of insights from structured data
  • It reduced the number of data entry and analysis errors by associates which led to a positive ROI in terms of efficiency and reducing time wasted by tracking down errors in data
Benchling was much more of a full stack solution and provide much more features that were relevant to the group. Airtable was more of a generic way to manage large amounts of data, but the complexity was still high for the types of data that would be need to be managed and there would need to be some workarounds. Overall Benchling was selected since it also had an electronic lab notebook feature which was very useful to associates in addition to its data workflows.

Do you think Benchling delivers good value for the price?

Yes

Are you happy with Benchling's feature set?

Yes

Did Benchling live up to sales and marketing promises?

Yes

Did implementation of Benchling go as expected?

Yes

Would you buy Benchling again?

Yes

Benchling is especially well suited to groups or contexts where there are many users who do not have a coding background but need a seamless and structured approach to data. Benchling is particularly useful in cases where there are data flows from instruments and other devices where the data can be deposited in an automated fashion. It is likely less appropriate or useful to users who are just looking for a general data warehouse solution.