One of the Most Intuitive CRM Tools Available
September 09, 2021

One of the Most Intuitive CRM Tools Available

N K Samuel Guria | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with BigContacts

One of the best features of [BigContacts] is automated reminders. It ensures that we do not miss out on information, meetings, tasks, etc. The dashboard is simple yet comprehensive. It is also useful in taking notes for individual contacts. BigContacts also makes sales forecasting easier with its effective reporting feature.
  • Custom data fields
  • Easy to use
  • Automation
  • Reporting & analytics
  • Email and letter templates
  • There have been some issues with the speed of the software after the upgrade.
  • Looking up contacts could be made easier.
  • Reporting and analytics
  • Email and letter templates
  • Custom data fields

Do you think BIGContacts delivers good value for the price?

Yes

Are you happy with BIGContacts's feature set?

Yes

Did BIGContacts live up to sales and marketing promises?

Yes

Did implementation of BIGContacts go as expected?

Yes

Would you buy BIGContacts again?

Yes

One of the most intuitive CRM tools available.


One of the most intuitive CRM tools available.


Lesser cache in the upcoming versions can help avoid [some of] the lag issues.

BIGContacts Feature Ratings

Customer data management / contact management
10
Workflow management
9
Territory management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Contract management
10
Quote & order management
10
Interaction tracking
9
Channel / partner relationship management
10
Case management
10
Call center management
9
Help desk management
10
Lead management
10
Email marketing
10
Task management
10
Billing and invoicing management
9
Reporting
10
Forecasting
10
Pipeline visualization
10
Customizable reports
10
Custom fields
10
Custom objects
10
Scripting environment
10
API for custom integration
10
Role-based user permissions
10
Single sign-on capability
10
Social data
9
Social engagement
10
Marketing automation
10
Compensation management
10
Mobile access
10