Best CRM for small businesses
Overall Satisfaction with Bigin by Zoho CRM
We've always been a lean team and almost all our data has always resided in google sheets - which meant the team was used to handling multiple sheets. But with growth came more data - more outbound - and pipelines that could not be manage through sheets. Now we knew we needed a crm but it was difficult to get a hold of a crm that was built for small teams - one that just had the absolute necessity while being robust enough to make tracking and projections easier - That is where BIGIN fit in.
Pros
- Very easy adoption for teams
- Simple pipeline funnel management
- Easy integrations
- Very budget friendly
Cons
- The only place I would recommend improvement is the mobile app - It still only has limited filters for contacts
- Management has better visibility
- No more lost leads
- Odoo CRM
- Zoho CRM
We had be exploring different CRM options for quite some time, but most either came with too many unnecessary features or lacked the essentials we needed. Another major challenge we faced was team adoption. With BIGIN, that completely changed. It offers exactly the right set of functionalities to track our daily activities, and my team found it extremely easy to use. The support has also been outstanding. Will definitely recommend BIGIN!!
Do you think Bigin by Zoho CRM delivers good value for the price?
Yes
Are you happy with Bigin by Zoho CRM's feature set?
Yes
Did Bigin by Zoho CRM live up to sales and marketing promises?
Yes
Did implementation of Bigin by Zoho CRM go as expected?
Yes
Would you buy Bigin by Zoho CRM again?
Yes


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