Zoho CRM Review - Kazam
February 17, 2026

Zoho CRM Review - Kazam

Rachit Parikh | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Premier

Overall Satisfaction with Bigin by Zoho CRM

For small scale team, I really recommend Bigin. The integrations and the app is really helpful for a field sales team.

Pros

  • External integrations to google ads and Indiamart
  • Great UI
  • Highly customizable dashboards

Cons

  • Customized dashboards
  • Less time spent on google sheets
Cost effective for starter CRM for small teams

Do you think Bigin by Zoho CRM delivers good value for the price?

Yes

Are you happy with Bigin by Zoho CRM's feature set?

Yes

Did Bigin by Zoho CRM live up to sales and marketing promises?

Yes

Did implementation of Bigin by Zoho CRM go as expected?

Yes

Would you buy Bigin by Zoho CRM again?

Yes

Small scale team who do want a user-friendly CRM

Bigin by Zoho CRM Feature Ratings

4.8
Customer data management / contact management
2
Workflow management
6
Opportunity management
6
Integration with email client (e.g., Outlook or Gmail)
3
Contract management
6
Interaction tracking
6
Customer Service & Support ()
Not Rated
4.0
Email marketing
4
7.0
Task management
6
Reporting
8
8.0
Pipeline visualization
8
Customizable reports
8
6.0
Custom fields
6
7.5
Role-based user permissions
7
Single sign-on capability
8
6.0
Social data
6
Social engagement
6
6.0
Marketing automation
6
7.0
Mobile access
7

Comments

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