Easily used by Clients!
February 05, 2021

Easily used by Clients!

Amy Clemons | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Birdeye

We use [Birdeye] mainly to request review from clients. As soon as we are completed with their service needs , we send out due to the ease of Birdeye’s process. Anyone in our office can quickly accomplish this. They are continually adding additional features that we look at and see if they will be useful for our needs.
  • Easy online format for users
  • Very ease of use for the client that receive our request
  • Accomplishes reviews for multiple platforms
  • Reminders that requests were ignored not completed
  • We definitely believe the positive reviews we have online are building trust in future clients.

Do you think Birdeye delivers good value for the price?

Yes

Are you happy with Birdeye's feature set?

Yes

Did Birdeye live up to sales and marketing promises?

Yes

Did implementation of Birdeye go as expected?

Yes

Would you buy Birdeye again?

Yes

The format of the website is very user friendly
I haven’t needed it
For our business of mortgages this format is great