Best in class! What are you waiting for?
February 05, 2021
Best in class! What are you waiting for?
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Birdeye
Birdeye is integral to the success of our multi unit brand. We see every day how our restaurants are performing. With hundreds to thousands of restaurants we need input from guests. Birdeye helps us benchmark greatness.
- The dashboard let’s us identify stars and opportunities.
- Birdeye enables operators to take action daily and recover unhappy guests.
- Birdeye identifies strengths and weaknesses for the brand and by site.
- Birdeye has been a best in class provider for years. They listen, respond and act.
- The ROI for Birdeye is nearly infinite. Reasonable cost yet limitless feedback.
We found Birdeye to be the most responsive and best firm to truly partner with us. They took our suggestions and implemented them. They respond well. They were always there for us.
Do you think Birdeye delivers good value for the price?
Yes
Are you happy with Birdeye's feature set?
Yes
Did Birdeye live up to sales and marketing promises?
Yes
Did implementation of Birdeye go as expected?
Yes
Would you buy Birdeye again?
Yes