The eye in the sky
April 16, 2021

The eye in the sky

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Birdeye

Birdeye assists prospects [gathering] information about availability and helps our agents narrow down the correct unit that would fit the needs of our customers. Our whole leasing team uses Birdeye.
  • Birdeye assists in answering commonly asked questions.
  • Birdeye is able to generate specific answers to our prospects questions.
  • Birdeye can pass on a customer to team if it is stumped.
  • Occasionally the easy questions are not answered.
  • Delegation
  • Helpful responses
  • Helped obtain some leases.
Appfolio's product was AI. We were able to interact with "Lisa." Birdeye interacts with prospects and passes them onto to our agents.

Do you think Birdeye delivers good value for the price?

Not sure

Are you happy with Birdeye's feature set?

Yes

Did Birdeye live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Birdeye go as expected?

Yes

Would you buy Birdeye again?

Yes

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