So helpful!
April 05, 2023
So helpful!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Birdeye
It helps us connect and communicate with our customers. Allowing us to better serve our customers in a fast and professional manner. Our customers feed back is the life blood of our company and helps us to know if we are healthy or where we need to improve to care for them. Happy customer happy business and Birdeye helps us do that!
- Their customer service is awesome, always friendly and helpful.
- They help funnel the multiple sources of information and consolidate that knowledge right to you!
- Web-site is user friendly.
- Notifications need some work.
- Social media platform need help too.
- Birdeye helps us achieve our goal of WOWing customers.
- Birdeye helps us keep a step ahead with know what we can do improve.
Do you think Birdeye delivers good value for the price?
Yes
Are you happy with Birdeye's feature set?
Yes
Did Birdeye live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Birdeye go as expected?
Yes
Would you buy Birdeye again?
Yes