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Birdeye Review
April 16, 2024

Birdeye Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Birdeye

I use it for reputation management. Especially when negative reviews come in, Birdeye is great about notifying me right away, which allows me to notify the business right away. I also love recommending the QR codes and sharing reviews on social media platforms and the Google My Business page. Another cool feature I like to use is AI features throughout the software.
  • QR Codes
  • Tracking
  • Notifying of negative reviews
  • More colors for review platform
  • more options of designs for posting reviews on social media pages
  • allowed for more people to trust the business
  • higher rankings in Google searches
N/A

Do you think Birdeye delivers good value for the price?

Yes

Are you happy with Birdeye's feature set?

Yes

Did Birdeye live up to sales and marketing promises?

Yes

Did implementation of Birdeye go as expected?

Yes

Would you buy Birdeye again?

Yes

Best suited for stay on top of reviews that come in, where they are placed/being tracked, and how responsive we can be about the reviews that come in. Allows for connections of listings where reviews can be shared, like Facebook and Twitter.