Item: Birdeye
Rating: 10
Author: Verified User

Overall Satisfaction with Birdeye

Use Cases and Deployment Scope

I use Birdeye daily for all of my clients that I work with! While working with over 100 clients, Birdeye is fantastic for keeping track of any negative reviews that come in so that the business owner can respond quickly in a professional manner, as well as leave responses to all the positive feedback that a business receives. The ease of use for sending out review requests from a marketing standpoint as well as from a consumer standpoint is untouchable.

Pros and Cons

Pros

Review requests being sent out
Receiving quick feedback in regards to any negative reviews
QR Code Generation, clients love to place these on invoices or in there place of business for another opportunity for a review

Cons

Report Generation

Return on Investment

Return on Investment
Higher Rankings on Google!
Quality Reviews Equals More Customers For a Business! Everyone checks reviews before making a purchase

Usability

Birdeye's interface is simple to use! As with anything it takes a little bit of learning but the impact that consistent reviews brings a business is beyond worth it. When you can meet with a client and show them tangible results you are creating a win-win-win situation for the customer, business and marketer!

Key Insights

Do you think Birdeye delivers good value for the price?

Yes

Are you happy with Birdeye's feature set?

Yes

Did Birdeye live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Birdeye go as expected?

Yes

Would you buy Birdeye again?

Yes

Likelihood to Recommend

Birdeye is perfect when you're working with lots of clients, reviews being the life blood of most businesses this is something that needs to be of top importance. Unless you are only working with a handful of clients, you need a system in place!

Comments

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Quality Reviews Equals More Customers For Your Business!