Fine for basics, not the most user-friendly tool
March 24, 2024
Fine for basics, not the most user-friendly tool
Score 3 out of 10
Vetted Review
Verified User
Overall Satisfaction with Bizzabo
We used Bizzabo for hosting event registrations as well as webinar registrations - mostly for single session webinars and things like happy hours or dinners - as well as all of the email engagement features minus sending event/webinar invites. We run 40-50 webinars a year and about the same amount of events. We need a tool that can build out events and webinars efficiently, share data amongst a large team, and provide data that helps us to make better decisions in the future.
- Bizzabo has a good reporting dashboard that made things simple
- Bizzabo makes it easy to share access within our teams
- Bizzabo has a relatively clean UI
- I feel that customer relations were not particularly great. Slow response times and not very helpful when we did get in contact.
- Although UI is clean, functionality was a bit clunky.
- Limitations within asset creation were frustrating and time-consuming when building out events.
- Maintained registration data quality
- Contributed to lead generation from virtual events through registrant/attendee tracking
- Negatively increased time spent on creation of virtual events
- Cvent Webinar, Zoom and ON24
I was not responsible in the decision-making process for picking Bizzabo. I have used or evaluated the other tools in other roles.
Do you think Bizzabo delivers good value for the price?
No
Are you happy with Bizzabo's feature set?
No
Did Bizzabo live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Bizzabo go as expected?
Yes
Would you buy Bizzabo again?
No