Improving the way accountants account!
September 19, 2019

Improving the way accountants account!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlackLine

We currently own the full suite, however we only use reconciliations. The package was implemented about 8 years ago and since then, there has been significant turnover in the executive level that led to a start-stop method of implementing. We recently began an initiative to refine and enhance our use of BlackLine.
  • Reconciliations are by far one of the best features.
  • They are great at taking care of customers through their CSMs and RMs.
  • The are great at helping clients find solutions to their business challenges.
  • I have not encountered many cons however have noticed some bugs within the system.
  • BlackLine U, while very useful, the delivery method is not the best.
  • I would have like to see a link to the grid format of the ITB agenda on the website.
  • Has eliminated the need to maintain paper reconciliations.
  • Made it easier for auditors to review our financial activity.
Have never had an issue with support and have already had issues resolved timely.

Do you think BlackLine delivers good value for the price?

Yes

Are you happy with BlackLine's feature set?

Yes

Did BlackLine live up to sales and marketing promises?

Yes

Did implementation of BlackLine go as expected?

Yes

Would you buy BlackLine again?

Yes

BlackLine is versatile and customizable. It can be configured for just about any organization.