Great program for matching and journals
September 19, 2019

Great program for matching and journals

Christina Kennedy | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlackLine

Blackline is being used for our daily cash reconciliations. It addresses the problem of high volume transaction matching. By utilizing the matching module, we are able to address exceptions in a timely manner. This has greatly improved customer relations. We are also able to use the Journal module to automate many of our journal entries. This saves time as the entries are not manually created, then waiting on approval.
  • The matching engine works particularly well for high volume uses.
  • Journal entries work well and cut down on time.
  • Technical support is great.
  • The templates and how to edit them are a little confusing.
  • The system frequently times out which causes frustration.
  • More functions for preparers would help cut down the level of approval needed.
  • Reduced time for daily reconciliations by 50%.
  • Increased accuracy of daily exceptions.
  • Increased transparency through daily reconciliations.
Support questions are always answered promptly and fully.

Do you think BlackLine delivers good value for the price?

Yes

Are you happy with BlackLine's feature set?

Yes

Did BlackLine live up to sales and marketing promises?

Yes

Did implementation of BlackLine go as expected?

Yes

Would you buy BlackLine again?

Yes

BlackLine is well suited for high volume matching where you have a strong identifier between the data sets being used. It is also well suited for journal entries that are based off strong sources such as bank transactions.
Blackline is not well suited for transactions that do not have a unique identifier.