Blackline New User. Finally a solution that works for me!
November 06, 2021

Blackline New User. Finally a solution that works for me!

Tirzah Huddlestun | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with BlackLine

We use Blackline Accounts Reconciliation, Tasks and Matching. We use Blackline in the accounting department and with our auditors and examiners. Auditors and Examiners have access as read only and this year during their review gave high marks to the software and it's ease of use. The tasks and month end closing process in Blackline has allowed transparency on where we are in the month end closing process. I no longer need to send an email or pick up the phone to ask staff where they are in the process. I can simply look at Blackline and see what still needs to be completed. The matching piece of Blackline is where the magic is. It's a powerful tool that is flexible and saves all the manual time in spreadsheets and highlighters 'ticking and tying' on account reconciliations. It also greatly reduces our errors and rework.
  • Transparency on the status of tasks and reconciliations as all times
  • Useful and customizable dashboards that let you see at glance high levels of information
  • Powerful matching logic that is flexible
  • Allows segregation of duties and rules that are customizable
  • Add more flexibility in due dates
  • Use of the 'enter' key to complete, save, or move to the next data input
  • Matching tool
  • Tasks around month-end closing
  • One online location where all reconciliations are housed
  • Saved time on bank recs. Used to take 4 to 16 hours. Now takes 2 to 4 hours.
  • 75% less rework due to errors

Do you think BlackLine delivers good value for the price?

Yes

Are you happy with BlackLine's feature set?

Yes

Did BlackLine live up to sales and marketing promises?

Yes

Did implementation of BlackLine go as expected?

Yes

Would you buy BlackLine again?

Yes

Blackline is great in an environment where staff is in multiple locations including working from home. It provides a hub for all the work to reside and access to that work by users. The matching tool is a must for anyone that has a reconciliations with numerous line items and colorful manual spreadsheets that are currently being used to complete the reconciliation.

Evaluating BlackLine and Competitors

  • Price
  • Product Features
  • Product Usability
  • Product Reputation
Ease of use and recommendations from 3rd parties that would be using the product through us such as external auditors and examiners.
I would expand the pool of vendors. Since making the decision to purchase Blackline I've become aware of other products/vendors in this space that I would have added to the selection process.