Item: BlackLine
Rating: 9
Author: Elena King

Overall Satisfaction with BlackLine

Use Cases and Deployment Scope

We use BlackLine as our account reconciliation solution. It has saved time and allowed us to evaluate and improve our processes. In the time we have saved we have been able to spend more time on analysis and understanding what the numbers mean. It adds additional controls to our reconciliation that our previous Excel based system.

Pros and Cons

Pros

They are invested in the success of the implementation of the software solution.
Their support of the process had been amazing.
The community of customers has been helpful. We learn from each other.

Cons

The Sandbox (test environment) can be a little difficult to pull in data.

Return on Investment

Helped to streamline the reconciliation process.

Partnership

BlackLine has helped us to evaluate processes that have been in place for some time and find new ways to look at challenges. Going thru the process of implementation has been time consuming but well worth it. BlackLine wants and strives for their customers to have success in implementation and overall success.

Key Insights

Do you think BlackLine delivers good value for the price?

Yes

Are you happy with BlackLine's feature set?

Yes

Did BlackLine live up to sales and marketing promises?

Yes

Did implementation of BlackLine go as expected?

Yes

Would you buy BlackLine again?

Yes

Other Software Used

Microsoft Dynamics GP

Likelihood to Recommend

For companies that have a large number of reconciliations that take an abundance of time. The matching solution saved a great deal of time so that auto certification was done and reduced the number of reconciliations that need to be prepared. Manual Excel recons will become a thing of the past.

BlackLine Feature Ratings

Comments

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Amy Kelly
(Vendor Representative) commented a year ago
Thank you for taking the time to provide your feedback! We are happy to hear that your organization is saving time using Matching and that manual recons are becoming a thing of the past. If you'd like to provide more details on your Sandbox comments, please contact us at customerconnect@blackline.com.

Time invested is time saved