Item: BlackLine
Rating: 8
Author: Verified User

Overall Satisfaction with BlackLine

Use Cases and Deployment Scope

reconciliations, transparency/visibility, centralized repository

Pros and Cons

Pros

centralize
standardize
reconciliations

Cons

accelerators to set up modules based upon best practices
too many choices!
fedramp certify

we have had hit and miss customer success partners, i feel like they are ever changing and we constantly have to bring them up to speed on our journey and objectives. we recently got a new account person and i don't know that i feel connected to this person or that he's invested in making the team successful :(

Partnership

none

Key Insights

Do you think BlackLine delivers good value for the price?

Yes

Are you happy with BlackLine's feature set?

Yes

Did BlackLine live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of BlackLine go as expected?

I wasn't involved with the implementation phase

Would you buy BlackLine again?

Yes

Likelihood to Recommend

my score is more based upon my experience with the BlackLine team, they seem invested in the same objectives as me

BlackLine Feature Ratings

Comments

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