Overall Satisfaction with Bloomerang
We use Bloomerang as our only fundraising database. All donors and donation information is entered every day. Weekly we send thank you letters that are easily generated through the Bloomerang system. We also use the database information to reconcile with our daily bank deposits and that makes our end of the month accounting go very smoothly. We often refer to the donor information when we are looking for sponsors for different events in areas around the state.
- Because Bloomerang is so easy to use, initially entering donor information and adding to a donor account leaves little room for errors to be made. Instead of having software with no flexibility and one donor with several accounts, we have one donor with one account. We are confident in the data we retrieve instead of "hoping" it is accurate.
- We have the ability to tabulate YTD donations for a donor along with the donation just made.
- Even I can use it!
- Excellent! Excellent! Customer service.
- We would like the flexibility of adding graphics to the bottom of the donation letter.
When we spoke to other vendors at conferences and meetings, none of them were particularly interested in a smaller organization except for Bloomerang. Bloomerang people were very interested in our challenges and willing to share solutions. Everything from the point of contact, the sale of the product, conversion and initial use went so well.