Overall Satisfaction with Bloomerang
We use it as our main fundraising database. We started essentially from scratch, and now have about 3,000 records. This is the second nonprofit in which I've launched Bloomerang.
- The reporting interface is very clean and intuitive. By the far the best and easiest I've used.
- The engagement index is helpful, along with the donor retention meter. Just as constant reminders.
- The overall record interface is clean, easy to read and easy on the eyes.
- The email builder is very limited. More and more users are going outside Bloomerang to build emails, and that's not particularly helpful since there's the tie to the donor record is then lost.
- Until recently, the inability to edit letters created in batches was a BIG miss. Took WAY too long to start fixing that one.
Donor 2, ETapestry, Raiser's Edge. Bloomerang is certainly the best of the four. The interface and reporting ease are the primary reasons.