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Bloomfire works to keep you informed
Updated January 26, 2022

Bloomfire works to keep you informed

JODY WICKSON | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bloomfire

We use Bloomfire to keep all staff updated on the constantly changing events around Las Vegas and our 14 properties. This program informs us about the shows, travel packages, and special events going on throughout our city. The layout of this program helps us find the information when we need it fast. I'm really happy with it. It's been great.
  • You can look up information very quickly with the search option.
  • All the information about our properties is at our fingertips.
  • You can bookmark important information that you can set aside for future use.
  • The information is updated daily and helps us keep well informed.
  • Sometimes, I will search for a subject like information on sportsbook info and get information that is not relevant to that subject.
  • Sometimes the information is out of date and has not been updated.
  • Bloomfire helps all the staff who book room reservations stay informed on events going on in Las Vegas. This makes it easy to upsell our guests to shows and restaurants. This means more revenue for the overall company.
I have not had any issues with Bloomfire. I can quickly find the information I need to give great customer service.
By using Bloomfire, there is a subject line that helps find the information you are looking for. Sometimes, info loads up that does not pertain to the subject, but it's a great system.

Do you think Bloomfire delivers good value for the price?

Yes

Are you happy with Bloomfire's feature set?

Yes

Did Bloomfire live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bloomfire go as expected?

I wasn't involved with the implementation phase

Would you buy Bloomfire again?

Yes

With a company as big as MGM, we have changing events on a daily basis. Bloomfire helps us stay well informed regarding shows, room offers, gaming offers, and food and beverage. Due to the Covid virus, a lot of our dining facilities and reduced hours or have closed. We are able to find this info when needed. Bloomfire helps me get through the day.