Bloomfire is awesome!
May 04, 2021
Bloomfire is awesome!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Bloomfire
Bloomfire is used for our knowledge base. It is used by the Associate Support Department. It helps with providing accurate information to the field. The Knowledge Base has examples of many correct processes. Everyone in Associate Support has access to the Bloomfire Knowledge Base.
- Website layout
- Search functions
- Aesthetically pleasing
- Interaction with other users.
- Option for customizing your own page.
- Notifications if you have not read an article.
- Higher employee engagement.
- Increased team productivity.
- Knowledgeable agents.
Do you think Bloomfire delivers good value for the price?
Yes
Are you happy with Bloomfire's feature set?
Yes
Did Bloomfire live up to sales and marketing promises?
Yes
Did implementation of Bloomfire go as expected?
Yes
Would you buy Bloomfire again?
Yes
Bloomfire is very modern and very user friendly. Even someone that is not very tech savy can use Bloomfire super easily. Bloomfire seems to also be adapting with new technology changes as well. This is going to help them stay relevant in a competitive market. Bloomfire is absolutely amazing and awesome!
Evaluating Bloomfire and Competitors
Not Sure
- Price
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
Price
Product Features
Product Usability
Product Reputation
Prior Experience with the Product
More Research