Great and quick messaging platform
May 17, 2021

Great and quick messaging platform

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bloomfire

It's used widely across the whole organization. It is a useful resource to access information on different job functions. Great as a training tool for our new hires which eases the load from trainers. And now, due to the pandemic as we mostly work remotely, it helps with communication and sharing of ideas.
  • Helps with communication and the sharing of ideas.
  • Great training tool for our new hires.
  • Great detail to articles.
  • Bloomfire helps the company create a knowledge base for the tax preparers to search for information.
  • Quick response, we would get a message back from the support on the disposition of our conversation.
  • Can order my search on Bloomfire to oldest first.
  • keeps us all connected with the team.
  • Keeps employees at our different locations connected.

Do you think Bloomfire delivers good value for the price?

Yes

Are you happy with Bloomfire's feature set?

Yes

Did Bloomfire live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bloomfire go as expected?

I wasn't involved with the implementation phase

Would you buy Bloomfire again?

Yes

Not involved in the process of purchasing and implementing the software
I am new to these types of systems and Bloomfire has been the first of its kind that I have used. But as per my experience with Bloomfire, I would highly recommend it to others.