Bloomfire rocks!
April 16, 2021

Bloomfire rocks!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bloomfire

It is used across the organization for handling customer service related inquiries and procedures.
  • It displays the info in such a manner that is easy to read.
  • The search option gives a filtered result of what you are looking for.
  • Allows you to like and share content you consider to be useful for your team.
  • The environment could be more user friendly. Background.
  • The most recent info posted should have a tab.
  • The info could be grouped ranging from the most recently updated to the oldest one posted.
  • When the info posted on Bloomfire is followed better scores are achieved.
  • When the info posted on Bloomfire is followed better customer service is provided.
  • When in doubt, we can even write questions to be answered later on.

Do you think Bloomfire delivers good value for the price?


Are you happy with Bloomfire's feature set?


Did Bloomfire live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bloomfire go as expected?

I wasn't involved with the implementation phase

Would you buy Bloomfire again?


The requirements for their data storage rapidly started to overlap with the standard database requirements for multiple, distributed users with support for transactions. Initially, the demand could be seen in two different but competitive markets. From the AI and Object-Oriented communities, The sizes, capabilities, and performance of Bloomfire have grown in orders of magnitude. Bloomfire is easier to learn to use and get use to.
The search option is good to narrow the possible results of what you are looking for. It is displayed in a manner that looks like reading a news paper online. I would like to get like a list of the articles I access more frequently or a list of trendy articles. I love that I can comment on the articles posted like if it was my Instagram or Facebook feed.