Still the marketer's dream
August 22, 2022

Still the marketer's dream

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bloomreach Commerce Experience Cloud

The Cloud helps our company with deep understanding of our customers. It also helps to get a good usage for the data. We use Bloomreach for activation, retention and monetisation communications via mobile push, email, sms and in-app channels.
  • Trigger-based communications
  • Behavioural analytics
  • Behavioural filters
  • Algorythmic personalisation
  • More visualisations for analyses
  • Better dashboard filtering
  • Better retention
  • Better ARPU
  • Better ARPPU
Because these guys really help you out with any problem. CIS team <3
Nothing to add here.
We do quite complex automation scenarios. With only one simple triggering event node we might launch a scenario, built out of 500-700 logical nodes, running tens of A/B test in the same time. Powerful, yet simple behavioural filters let us deeply segment the customer flows, making each communication very personal an effective.
I am familiar with a lot of MA tools, but this one is no comparison to any competitor.
As i said before, nothing to compare. Speed of data processing, enablement of marketers, power of behavioural filters and conditions is just of another level. The price is bitting sometimes, but always ROI positive.

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If we talk about B2C business with 100K+customers, there is almost no alternative solution for CX automation. It empowers marketing managers as no other system, because of the sustainability and simplicity given. A marketing manager has almost every visual interface he needs not to interact with any developer or analytic, to make some badass scenarios.

Bloomreach Commerce Experience Cloud Feature Ratings