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BRXM BEST IN THE BUSINESS
Updated April 04, 2023

BRXM BEST IN THE BUSINESS

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bloomreach Commerce Experience Cloud

We use BRXM for our entire content management. We use Bloomreach commerce experience cloud to update the user experience content on the fly which helps us to promote the content or user-targeted promotions without waiting any lag.
  • Upgrades
  • faster response times
  • SEO
  • preview should be done with out dependancy on the client store assets
  • great impact
Good response but room for improvement. We always receive very good support for all the tickets raised or any feature requests. Bloomreach support team always open to providing any additional support.
We are extensively using to change our marketing content and BRXM provides indepth details on gaps in sales data etc. Bloomreach experience cloud helps us in automating the promotion and content workflows. We extensively use the merchadizing tools to improve our sales.
DUe to AI based algo. Elastic search is just a search based platform and it doesnt provide the feature bloomreach experience provides with content management which is completely cloud based. Also bloomreach merchadizing tools and SEO solutions keep them apart from the other products

Do you think Bloomreach Commerce Experience Cloud delivers good value for the price?

Yes

Are you happy with Bloomreach Commerce Experience Cloud's feature set?

Yes

Did Bloomreach Commerce Experience Cloud live up to sales and marketing promises?

Yes

Did implementation of Bloomreach Commerce Experience Cloud go as expected?

Yes

Would you buy Bloomreach Commerce Experience Cloud again?

Yes

BRXM with in conjuction with BRSM would be very good fit. We extensively use to create new sitemaps and publish promotion content and promotion pages without waiting for any specific additional deployment. We use this pretty much in our day to day activities. Also it does provide scheduling features to publish content which is very good feature which we use to scheduling future content publishing.

Bloomreach Commerce Experience Cloud Feature Ratings

Bloomreach Commerce Experience Cloud Reliability

Currently Bloomreach Commerce Experience Cloud supports both IT, content and marketing teams in our organization. Initially we started with content team then scaled to marketing team.
Bloomreach Commerce Experience Cloud is pretty much available through out. We have never seen an outage which affected our production. It pretty much on the agreed SLA of above 99% availability
Bloomreach Commerce Experience Cloud's performance has been top notch with most of the API's response times are well on par with the industry standards. Eventhough our site runs with little older version of commerce software , Bloomreach commerce clouds independent integration supports it.