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Senior Solutions Architect
September 13, 2022

Senior Solutions Architect

Petr Václavek | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller

Overall Satisfaction with Bloomreach Engagement

After reviewing tens of products in this category, I can say Bloomreach Engagement is the best CDP on the market as of now. A comprehensive product that enabled our team to reach customers with proper one-to-one communication across all channels with ease of use. Moreover, anything you set your mind on, there is always a way to achieve this in Bloomreach Engagement.
  • anything is possible
  • easy to use tool
  • Capability to manage complex client hierarchy and deal with issues
  • increase revenue from CRM
  • increase website conversion
  • gained insights of our customer base
Fast and helpful in-app chat responding to business and technical questions.
Real omnichannel experience using a single integrated tool makes things much easier for the team.
More powerful and easy to use tool.

Do you think Bloomreach Commerce Experience Cloud delivers good value for the price?

Yes

Are you happy with Bloomreach Commerce Experience Cloud's feature set?

Yes

Did Bloomreach Commerce Experience Cloud live up to sales and marketing promises?

Yes

Did implementation of Bloomreach Commerce Experience Cloud go as expected?

Yes

Would you buy Bloomreach Commerce Experience Cloud again?

Yes

Omnichannel communication at scale and automated. With a proper team, you can achieve great results across all channels. There is always a way to adjust the tool to your needs - regardless of the industry. Deterministic identification needs some work around for businesses that need probabilistic identification.

Bloomreach Commerce Experience Cloud Feature Ratings