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Honest review from an integrator.
September 18, 2022

Honest review from an integrator.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bloomreach Commerce Experience Cloud

I'm responsible for the smooth delivery of Bloomreach Engagement integration for our client. We integrate our clients, and we build custom use cases for them.
  • Customer centricity.
  • Detailed analytics.
  • Endless possibilities for the right mind.
  • Monitoring of API imports (in UI).
  • More detail log of how the customer was created (in UI).
  • More control over user permissions.
  • Batch invites of people into a project.
  • In general, a great improvement for our clients (revenue uplift, smarter spending on Meta & Google Ads).
I cannot say a bad word about your support. Their response is quick (mostly helpful), or in harder situations, they can connect us with the appropriate people.
With Bloomreach Engagement, we are able to achieve perfectly tailored experiences for the customers of our clients.

Do you think Bloomreach Commerce Experience Cloud delivers good value for the price?

Yes

Are you happy with Bloomreach Commerce Experience Cloud's feature set?

Yes

Did Bloomreach Commerce Experience Cloud live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bloomreach Commerce Experience Cloud go as expected?

Yes

Would you buy Bloomreach Commerce Experience Cloud again?

Yes

The most requested use cases (abandoned cart, abandoned browse, welcome flow...) can be easily created in the tool with the right data. The scenario is beautifully represented in Bloomreach Engagement in comparison to other similar tools.

Bloomreach Commerce Experience Cloud Feature Ratings