Considering BlueJeans? Make sure you try Zoom first.
August 30, 2018

Considering BlueJeans? Make sure you try Zoom first.

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans

BlueJeans was used across our entire organization to facilitate team meetings, remote workers, board meetings, and partner calls. We used it widely in our offices across the US as well as around the world, particularly in Canada, India, and South Africa, but across a range of other locations as staff traveled.

Pros

  • Handled multiple users in a call at once.
  • Provided great technical support (via phone) for people having trouble connecting.
  • Alerting us to software updates.

Cons

  • Video quality was poor at times.
  • Audio quality was poor at times.
  • Would often stutter or lag as connections grew weak; while this is to be expected, Blue Jeans often had trouble handling this gracefully and we have found that Zoom.us does a noticeably better job that has lead staff satisfaction from overall negative about BlueJeans to overwhelmingly positive about Zoom.
  • A great video conference solution is vital for modern workforces, but don't use BlueJeans for it. Use Zoom. As a customer who has used both tools for 2+ years across many locations and devices, Zoom wins every time.
Zoom is the best video conferencing solution on the market today.
BlueJeans is easy to use, but the video quality isn't as good as Zoom.
In every scenario where we've used BlueJeans, we've also used Zoom.us. In every single instance, Zoom has outperformed BlueJeans in terms of quality of service, audio quality, lag recovery, mobile app, ease of use, and best of all, Zoom is significantly lower cost than BlueJeans. Don't be fooled - Zoom is a higher-quality product for a fraction of the price of BlueJeans.

BlueJeans Meetings (discontinued) Feature Ratings

High quality audio
3
High quality video
5
Low bandwidth requirements
1
Mobile support
3
Desktop sharing
6
Whiteboards
Not Rated
Calendar integration
1
Meeting initiation
3
Integrates with social media
1
Record meetings / events
6
Slideshows
6
Live chat
8
Audience polling
8
Q&A
8
User authentication
1
Participant roles & permissions
2
Confidential attendee list
1

Comments

More Reviews of BlueJeans Meetings (discontinued)