Good value for a conferencing and screen sharing software
William Davison | TrustRadius Reviewer
February 20, 2019

Good value for a conferencing and screen sharing software

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with BlueJeans

We use BlueJeans for 3 functions:

  • Sales - We use it to demo our software to new clients.
  • Tech Support - Training and supporting users of our software.
  • Project management - Meetings and problem-solving discussions.
  • Conference calls - It has very good call quality.
  • The screen sharing quality is high with no noticeable lag.
  • I like the calendar features - Email invites and meeting details with a link to the BlueJeans' meetings work well in Google Calendar and Outlook.
  • The chat feature is oddly poor. You cannot highlight the whole conversion and just copy and paste it into a document, you can only copy one comment at a time. Needs to work more like Skype chat.
  • If Bluejeans gave you Skype-like chat functions, such as being able to drop a file into a chat to send it to everyone on the call, we could stop using Skype when contacting clients.
  • It's not always obvious who is speaking. Particularly if someone enters the call on a phone. It'd be nice for the owner of the meeting to have the ability to change the people's names.
  • It allows us to sell our software to anywhere in the world, as did GoToMeeting, but I prefer Bluejeans, as it's a bit cheaper and has a simpler and faster call initiation.
GoToMeeting - Expensive and poor call initiation.
Cisco WebEx - Expensive and poor call initiation.
Skype - Its screen sharing and call quality are good and quick if the user is an existing Skype user. However, it isn't useful for ad-hoc meetings with users who are not on Skype.
Good call initiation, calendar features, quality of call and screen sharing.
We don't use this feature.
I am not an IT admin.
Good conferencing and screen sharing at a reasonable price.

BlueJeans Feature Ratings

High quality audio
9
High quality video
9
Low bandwidth requirements
6
Mobile support
6
Desktop sharing
10
Calendar integration
10
Meeting initiation
9
Record meetings / events
7
Live chat
3
User authentication
8
Participant roles & permissions
9
Confidential attendee list
8