Overall Satisfaction with BlueJeans
We use BlueJeans for 3 functions:
- Sales - We use it to demo our software to new clients.
- Tech Support - Training and supporting users of our software.
- Project management - Meetings and problem-solving discussions.
- Conference calls - It has very good call quality.
- The screen sharing quality is high with no noticeable lag.
- I like the calendar features - Email invites and meeting details with a link to the BlueJeans' meetings work well in Google Calendar and Outlook.
- The chat feature is oddly poor. You cannot highlight the whole conversion and just copy and paste it into a document, you can only copy one comment at a time. Needs to work more like Skype chat.
- If Bluejeans gave you Skype-like chat functions, such as being able to drop a file into a chat to send it to everyone on the call, we could stop using Skype when contacting clients.
- It's not always obvious who is speaking. Particularly if someone enters the call on a phone. It'd be nice for the owner of the meeting to have the ability to change the people's names.
- It allows us to sell our software to anywhere in the world, as did GoToMeeting, but I prefer Bluejeans, as it's a bit cheaper and has a simpler and faster call initiation.
GoToMeeting - Expensive and poor call initiation.
Cisco WebEx - Expensive and poor call initiation.
Skype - Its screen sharing and call quality are good and quick if the user is an existing Skype user. However, it isn't useful for ad-hoc meetings with users who are not on Skype.
Cisco WebEx - Expensive and poor call initiation.
Skype - Its screen sharing and call quality are good and quick if the user is an existing Skype user. However, it isn't useful for ad-hoc meetings with users who are not on Skype.