BlueJeans - An okay fit
September 19, 2019

BlueJeans - An okay fit

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans

We've used BlueJeans to video conference with clients out of state and even out of country. Video conferencing allows us to reach a wider net of clients globally and maintain a personal connection with them. It also allows us to show our clients real time progress on their projects.

Pros

  • Creates a personal connection with a client who may live hundreds of miles away

Cons

  • The screen sharing is really clunky
  • Audio quality is sometimes glitchy
  • BlueJeans has led to more face to face interactions with our national and global clients.
  • It helps us maintain a personal connection when clients.
It's not as strong as its competitors. Zoom and Webex hold up much better in low bandwidth environments and can handle multiple users on a call much better.
BlueJeans is great if you're wanting to do one on one video calls with clients and for personal use. For larger groups I recommend using other platforms. BlueJeans doesn't seem to handle multiple endpoints on a call, the audio cancellation gets weird and the video compression makes the call quality grainy.

BlueJeans Meetings (discontinued) Feature Ratings

High quality audio
4
High quality video
5
Low bandwidth requirements
4
Mobile support
4
Desktop sharing
4
Whiteboards
4
Calendar integration
6
Meeting initiation
5
Integrates with social media
5
Record meetings / events
5
Slideshows
4
Live chat
4
Audience polling
4
Q&A
4
User authentication
6
Participant roles & permissions
6
Confidential attendee list
6

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