BlueJeans is Excellent!
Luca Rossini | TrustRadius Reviewer
October 23, 2019

BlueJeans is Excellent!

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with BlueJeans

  • BlueJeans is used across the company.
  • Especially by me and my Global team and by all the contractors that work with us to build new projects. We built the project in at least 15 countries: North & Central (USA and Mexico) America, South America (Brasil, Chile, Colombia, Peru) Europe (Italy, Spain, Greek), Africa(Morocco, Zambia, SouthAfrica), Australia and India, Australia).
  • Each Project Team uses BJ, mainly locally but even globally because a lot of team members are located in different countries. The main issue is: when you are doing a call with persons from the company's offices, the quality of the connection is not good (or voice or video) and we are obliged to use to separate connection at the same time (one using the telephone and another one using a computer). If we use the connection staying at home the call quality of the call is good. Even the quality of the connection of the contractors is good. This issue started, 6 months ago. My ICT colleagues are still finding the solution.
  • It uses a low band system that allows connecting people from the site who don't have good bandwidth (construction site, train, etc).
  • It's easy to use. When you have a lot of new contractors each year is an important point.
  • The director can mute people.
  • It is included in the description of my open issue.
  • More productive meetings when connecting external persons and sharing screens.
I haven't ever used BlueJeans Events.
I haven't used BlueJeans Rooms.
  1. Easier to use.
  2. It offers low bandwidth connection.
  1. When we have to do a call with a contractor (external person).
  2. When we have to do a call with colleagues for the open issue already described. This issue didn't exist 6 months ago.

BlueJeans Feature Ratings

High quality audio
5
High quality video
5
Low bandwidth requirements
10
Mobile support
10
Desktop sharing
10
Whiteboards
10
Calendar integration
6
Meeting initiation
7
Integrates with social media
6
Record meetings / events
8
Slideshows
10
Live chat
6
Audience polling
6
Q&A
9
User authentication
7
Participant roles & permissions
9
Confidential attendee list
7