BlueJeans: Easy to invite, great mobile app, but difficult to record
February 08, 2020

BlueJeans: Easy to invite, great mobile app, but difficult to record

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans

BlueJeans is used for both internal and external meetings at our company for when people need to screen share within the same office or are remote. I use the integration with Google Calendar that allows attendees to dial indirectly from an event on the calendar.

Pros

  • Integrates with Google Calendar
  • Mobile app for VOIP calls

Cons

  • Recording a session isn't easy, and can't always be found even by the event organizer who owns the calendar invite.
  • It's an app you have to download, which causes delays for first-time BlueJeans users hopping on a meeting.
  • Huge ROI. If we didn't have a reliable web call system, we wouldn't be able to talk to customers and close deals from afar.
  • Ease of recruiting
GoToMeeting is more helpful for recording sessions, but BlueJeans has an easier-to-use mobile app and polling system. BlueJeans is about on par with Zoom in terms of reliability and functionality, in my experience.
-Embedding in calendar invites for remote employees or customers to dial into a meeting when you're not all in a room together.
-Great mobile app for when you need to dial in while driving/at the airport/in a taxi
-Screensharing
-Recording a call: doesn't work as well

BlueJeans Meetings (discontinued) Feature Ratings

High quality audio
7
High quality video
7
Mobile support
10
Desktop sharing
10
Calendar integration
10
Meeting initiation
5
Record meetings / events
2
Slideshows
10
Live chat
10
Audience polling
10
User authentication
2
Participant roles & permissions
2
Confidential attendee list
1

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