GreatJeans with BlueJeans!
March 04, 2020

GreatJeans with BlueJeans!

Jonny Bithell | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans

BlueJeans is currently being used by our Product Team, due to its ability to support external users i..e customers, suppliers, vendors, etc. that fall outside of the Telstra VPN and are unable to access the more commonly used MS Teams. Currently, BlueJeans is being used sporadically across the organization by pockets of teams, with MS Teams (Office 365) being the primary conference calling tool used by the organization. I have found it extremely useful and easy to use with bringing external customers into our day to day conversations.
  • Camera and voice quality is fantastic.
  • Ease of access and ability to copy link to meeting.
  • Ability to record is a great feature.
  • Meeting Room dial in capability i.e. non-user specific dial in required.
  • Sometimes can be buggy (especially around update time) where it logs in and out.
  • Experienced some challenges with integration with my Outlook calendar.
  • More face to face conversations with customers.
  • More time spent having conversations as opposed to setting up the meeting.
BlueJeans is fantastic for engaging with external customers. I have found it to be an extremely useful tool in this regard whilst also simple for the customer to access and log in (who perhaps are not used to conference calls or dialing over the internet). The UI/UX is extremely easy to use and therefore would recommend to anyone.

BlueJeans Meetings (discontinued) Feature Ratings

High quality audio
9
High quality video
9
Low bandwidth requirements
5
Mobile support
9
Desktop sharing
9
Whiteboards
Not Rated
Calendar integration
5
Meeting initiation
9
Integrates with social media
Not Rated
Record meetings / events
9
Slideshows
Not Rated
Live chat
Not Rated
Audience polling
Not Rated
Q&A
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated