A fantastic alternative to Zoom
August 21, 2020

A fantastic alternative to Zoom

Julian Jordan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans

We are a corporate training company and we use BlueJeans for delivering our workshops to some clients. The instructors of our company use it on a frequent basis. Since we can't deliver our training face to face anymore, we have adopted new technologies in order to be able to connect with our participants.
  • Easy to use interface
  • Security and encription
  • Good connection
  • Invoice and customer service. They use a third party for invoicing and are very troublesome when you need support.
  • Chat feature is limited
  • For some participants, it's difficult to navigate and find back buttons when in breakout rooms.
  • It has allowed us to continue our business.
  • It provides great features most other platforms do not.
I would say BlueJeans is just like Zoom. Same features, same reliability. Some of our clients prefer BlueJeans because of security issues, which Zoom has fixed, but still, they prefer to be in the safe zone.

Against Microsoft Teams, BlueJeans is much better. Has the features we need for our training sessions and Teams has been a nightmare.
BlueJeans is very good for education and meetings. Some of our clients have asked us to use this platform instead of Zoom because of security problems and the functionality is very similar. Compared with other alternatives like Teams or Meet, BlueJeans is a great alternative to Zoom.

I don't think BlueJeans is the best option for large audiences.

BlueJeans Meetings (discontinued) Feature Ratings

High quality audio
8
High quality video
8
Low bandwidth requirements
9
Mobile support
9
Desktop sharing
9
Whiteboards
9
Calendar integration
9
Meeting initiation
8
Integrates with social media
9
Record meetings / events
9
Slideshows
9
Live chat
9
Audience polling
8
Q&A
8
User authentication
10
Participant roles & permissions
10
Confidential attendee list
10