Fantastic for large-scale, information-driven events with Q&A
January 22, 2022

Fantastic for large-scale, information-driven events with Q&A

Jaclyn Billek | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans Events

We use BlueJeans Events for a multitude of webinars for students, staff, and faculty at the University of Pennsylvania. The interface is easy to use and has some great features, like the dedicated Q&A box that allows your audience to submit questions "on-air" to be answered live on camera, or by another participant via text. We hold a lot of informational webinars that require a lot of Q&A, so this is a great feature for us when we need to manage a large number of attendees and address their questions in an organized manner. The Moderator interface is great as well as it provides a sort of virtual "backstage" area where presenters and moderators can communicate in the background before and during the event as situations and questions arise.
  • Organizing / Separating presenters and moderators from attendees via an interface, so that attendees do not see "backstage" issues
  • Q&A feature is very organized and easy to use, especially for events with a high volume of audience questions
  • Easy to share files and other media directly in the app
  • A better way to alert moderators/presenters that someone backstage is trying to communicate with them.
  • The chats do not scroll automatically as more people chat, so it can make it difficult to see if someone has sent a new communication to the chat
  • Emojis!!
  • We were able to scale a former in-person welcome event (that typically would only serve 200-300 students in person in two specific countries) to a virtual event that allowed anyone anywhere in the world to attend, which put our numbers up to around 2000 attendees from 30+ countries.
  • Ability to execute our training with more business administrators who need it, as virtual events were a better fit for their schedules overall, and because they are spread out all over campus it is more convenient for them to be able to stay in their office for the meeting instead of running across campus and back.
The platform has performed phenomenally well for us and has been great at meeting our needs during COVID19. Our experience has been so good that we plan to maintain use of the platform and switch some of our longstanding staff training from in-person to virtual permanently, saving us a LOT of time and space, as meeting space is at a premium on campus and staff/admin schedules are very hectic.
We do use Zoom Events in some instances, such as smaller to medium scale events where on-camera student-to-presenter interaction is the bulk of the event, such as focus groups and communications training. The Zoom Events/meetings interface is just a bit cleaner and easier to navigate in that situation where you may have several people unmuting and unmixing to speak at the same time as part of a group discussion.

Do you think BlueJeans Events (discontinued) delivers good value for the price?

Yes

Are you happy with BlueJeans Events (discontinued)'s feature set?

Yes

Did BlueJeans Events (discontinued) live up to sales and marketing promises?

Yes

Did implementation of BlueJeans Events (discontinued) go as expected?

Yes

Would you buy BlueJeans Events (discontinued) again?

Yes

I feel BlueJeans events is less appropriate for smaller, internal teams to use for regular meetings, as there are a lot of extraneous features that wouldn't be necessary for that setting. BlueJeans events are great for virtual events where you anticipate a very large virtual audience, especially those that require audience input/questions or have several panelists included.

BlueJeans Events (discontinued) Feature Ratings

Audience polling
9
Q&A
Not Rated
Dashboards
8
Data exportability
8
High quality audio
9
Mobile support
9
Participant roles & permissions
9
Confidential attendee list
9
Branding options
9
Integration to Marketing Automation
8
Calendar integration
8
Record meetings / events
9
Slideshows
9
Event registration
9