Item: Genesys DX (discontinued)
Rating: 7
Author: Dalin Brinkman

Overall Satisfaction with Bold360

Boldchat is being used by our online agents to connect with customers on our website, both mobile and desktop.

We have seen an enormous growth in sales as people can have their questions answered in real time through bold chat.
We have only touched the surface in terms of options and abilities they have available.

We evaluated numerous others several years in a row. Again and again, for the price you pay, Bold360 has the most options and services.

Great for organizations concerned with costs while at the same time providing a feature set far more mature than most competitors.

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