Great value for the price
January 05, 2019

Great value for the price

Dalin Brinkman | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bold360

Boldchat is being used by our online agents to connect with customers on our website, both mobile and desktop.
  • Fast
  • Simple
  • Efficient
  • Looks dated compared to competitors.
  • Can be clunky at times.
  • No decent Mobile app integration.
  • We have seen an enormous growth in sales as people can have their questions answered in real time through bold chat.
  • We have only touched the surface in terms of options and abilities they have available.
We evaluated numerous others several years in a row. Again and again, for the price you pay, Bold360 has the most options and services.
Great for organizations concerned with costs while at the same time providing a feature set far more mature than most competitors.