1. Home
  2. Live Chat Software
  3. Genesys DX (discontinued) Reviews
  4. User Review of Genesys DX (discontinued)
Bold360 Review
November 12, 2019

Bold360 Review

Scott Ellestad | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bold360

Bold 360 is used for interdepartmental support.
  • This is the best most flexible chat tool I have ever used.
  • My computer has had to be force reset, and Bold360 preserved my chat every time.
  • The canned responses are very flexible.
  • The autocorrect seems to reset and has to be reconfigured.
  • It is the best chat assistance program I have used.
Much better.
My computer has had to be force reset and Bold360 preserved my chat every time. Type chat is never as fast as talking though.